Junior
Works from written instructions and checks in often. Right when somebody on your team can review the output daily.
On the bench now, so a shortlist comes back inside five business days.
Hire an operations specialist
Takes the processes that live in people's heads and writes them down.
- Junior$2,400 a month
- Mid$3,040 a month
- Senior$3,840 a month
What they do on your team
Taken from the placements we run today.
- Documents the process that currently lives in three people's heads
- Runs the weekly cadence and chases what slipped
- Builds the reports the team keeps rebuilding by hand
- Wires the tools together so data stops being retyped
- Owns one metric and reports it without being asked
What it costs: Operations
Full time, your hours, billed monthly. The same figure wherever the specialist lives.
Operations against a US hireMid
Works out what to do without written instructions and reviews other people's work. The level most placements start at.
Senior
Owns a process end to end, leads two or three others and talks to your clients. Right when your team has no time to manage the seat.
Questions about this role
What does an operations placement own in the first month?
One process, written down. Usually the one that lives in three people's heads and breaks when any of them is out. By day thirty you have a document, a weekly cadence they run, and one metric they report without being chased.
Can they build automations in our tools?
In the no-code layer, yes: Zapier, Make, Airtable, HubSpot workflows and spreadsheet work are all on the assessment. Anything that needs to live in your codebase is a software engineer placement, and we will tell you when the line has been crossed rather than let someone improvise past it.
Is this a project hire or an ongoing seat?
An ongoing seat. If what you have is a three month project, say so and we will tell you whether to hire for it, because a placement that runs out of work in month four is a bad outcome for everyone including the specialist.
Who employs the specialist?
Tribe does. They are contracted through us in their own country, and you sign one agreement with Tribe. You get a worker on your team without opening an entity or running foreign payroll.
What happens if the fit is wrong?
Tell us inside the first month and we shortlist again. The replacement costs nothing and we stop billing the placement that did not work from the day you tell us. We would rather swap once than lose the account.
Can I interview before I commit?
Yes. You see two or three profiles with their work samples, you interview the ones you want, and you decide. Nothing starts until you pick someone.
Get operations specialist profiles this week
Tell us what the first week looks like. Two or three profiles come back inside five business days, each with the work sample behind the scorecard.